Effective Date: May 8, 2026

Welcome to Biosyntiya. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, enroll in training programs, request research services, or submit forms through the website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Organization/Institution name
  • Billing and payment details
  • Any information voluntarily submitted by you

Technical Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the website
  • Cookies and analytics data

Research & Project Data

For clients using research services, we may receive scientific datasets, genomic data, project files, manuscripts, and other confidential materials shared for analysis or consultation purposes.

2. How We Use Your Information

We use the collected information for:

  • Providing research and bioinformatics services
  • Conducting professional training programs
  • Responding to inquiries and customer support requests
  • Processing payments and invoices
  • Improving website functionality and user experience
  • Sending important updates, newsletters, or promotional communications
  • Maintaining security and preventing fraudulent activities
  • Complying with legal obligations

3. Data Confidentiality

Biosyntiya Solutions values the confidentiality of client and research data. All project-related data shared with us is treated as confidential and used strictly for the intended research, analysis, or training purpose.

We implement reasonable technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic and visitor behavior
  • Remember user preferences
  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Third-Party Services

We may use third-party tools and platforms including:

  • Payment gateways
  • Website analytics services
  • Email marketing platforms
  • Cloud storage and hosting providers

These third parties may process your information according to their own privacy policies.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only:

  • With trusted service providers assisting in website or business operations
  • When required by law or legal authorities
  • To protect our rights, safety, and security
  • With your explicit consent

7. Data Retention

We retain your personal and project information only for as long as necessary to:

  • Deliver services
  • Maintain business records
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Withdraw consent for communications
  • Request restriction of processing

To exercise any of these rights, please contact us through the website contact details.

9. External Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of external websites.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, or legal requirements. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the official website: https://biosyntiya.com/

By using this website, you consent to the terms outlined in this Privacy Policy.